Bags2cover Ltd. Information

Information

About Us Bags2cover Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Bags2cover Ltd.
Oak Business Centre Ratcliffe Road Sileby LEICS LE12 7PU United Kingdom
Phone: 01509 814271
Fax:
Email: orders@bags2cover.co.uk
VAT Reg. No. 102551757

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard, Switch and Maestro. You may send your credit card information via phone, snail mail or over the Internet via our secure website credit card payment system.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling We make the following charges for Shipping & Handling:-

UK
Minimum postage charge per order is £1.99
Maximum postage charge per order is £6.99
Actual posatge charge depends upon the order value

Rest of Europe
Minimum postage charge is £6.99
Maximum postage charge depends upon the order value

USA & Canada
Minimum postage charge is £19.99
Maximum postage charge depends upon the order value

.

Delivery Schedule We will normally despatch your order to you within 5 business days, most orders are despatched the following day after the order is placed .
Made to measure orders will normally take a little longer.

Please note:- DEC 2010 - Delivery is currently taking slightly longer than normal, this is due to the volume of orders at present, and the longer delivery times of Royal Mail due to the Xmas rush. Please be assured that we will do our best to get your order to you asap at this busy time

Back Orders If your item is not in stock, we will make it to order for you.

Credit Card Security Security policy

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

Guarantee We guarantee your satisfaction. All products are warranted against manufacturing defects for a period of 12 months from date of purchase.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01509 814271 (International +44 01509 814271) or fax us on or write to us at Oak Business Centre Ratcliffe Road Sileby LEICS LE12 7PU United Kingdom

Privacy Policy Bags2cover Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm